Frequently Asked Questions
What types of storage units are available across your locations?
Each One Stop Self Storage facility offers a variety of unit sizes, including climate-controlled interior units and outdoor drive-up options. Whether you need a small unit for personal items or a larger space for business inventory, you’ll find flexible options at Dayton, Louisville, Ellsworth, and Jackson.
Are your storage facilities secure?
Security is a top priority at all our locations. Each facility features gated or keypad entry access and 24-hour surveillance cameras to ensure your belongings are protected around the clock, with well-lit grounds for added peace of mind.
Can I access my storage unit anytime?
Access hours vary by location, allowing you to retrieve or store items when it’s convenient for you through gated or keypad entry. Check with your specific location for exact access times and gate hours.
Do you offer climate-controlled storage?
Yes, climate-controlled units are available at our Dayton and Louisville locations. These units maintain consistent temperature and humidity levels, making them ideal for sensitive items like electronics, antiques, or wine collections.
Is there a minimum rental period?
No long-term commitments are required. All locations offer flexible month-to-month leases so you can rent the space you need for as long as you need it.
How do I pay my storage bill?
You can pay your rent online through our tenant portal or set up automatic payments. Online bill pay is available 24/7 for your convenience.
What identification do I need to rent a unit?
A valid government-issued photo ID, such as a driver’s license or passport, is required to complete the rental process.
Are there any restrictions on what I can store?
Hazardous materials, perishable goods, and illegal items are prohibited at all locations. For a full list of restrictions, contact the facility you plan to use.
Do you provide moving equipment or assistance?
Dollies and hand carts are available at our Dayton & Louisville locations to make loading and unloading easier. Elevator access is offered at facilities with multiple floors.
How do I choose the right unit size?
Our team is happy to help determine the best unit size for your needs. You can also use size guides on our website or visit a facility for a tour.